1 Business Day Shipping Available!
ClearLice ships all packages via UPS or USPS depending on your location. If UPS is your preferred carrier, please remember UPS does not ship to P.O. boxes. Please provide us with a residential address to ship to.
We offer three methods of shipping (USA):
- 1 Business Day (arrives by EOD next business day – when ordered by 3:30pm EST)
- 2 Day Air will arrive in 2 business days.
- Ground will arrive in 3-7 business days
UPS Saturday – We also offer a Saturday delivery option if you are ordering on Friday and need it by Saturday. (Call For Rates)
Customer Service – 1-800-294-6816
Hawaii & Alaska please call for Rates
When will your order ship?
All orders received by 3:30 pm EST will ship the same day. All orders received after 3:30 pm EST will ship the next day.
We do not ship packages on Saturday or Sunday. All orders received after 3:30 pm EST on Friday through Sunday Will ship out Monday.
All rates are calculated in real time based on your zip code and the weight of the package.
Although delays are very rare, ClearLice cannot be held responsible for shipping delays due to weather or circumstances out of our control. If UPS does not deliver your express package on the specified delivery date, it will be your responsibility to contact UPS. We use UPS because they are extremely reliable and have great rates.
You will receive a tracking number to your email address as soon as your order is processed. You will be able to track your order.
If you would like to cancel your order, please call our Customer Service department at 1-800-294-6816. If you cancel your order before it is shipped, we will gladly refund your entire order including the shipping.
If you cancel your order after it has been shipped, it is up to the customer to send the package back, or refuse the package. Once the package is returned, a full refund will be issued, less shipping costs. We will be charged for the package, because it was shipped.
You must call and notify us that you are refusing or sending the package back. Once we receive the package, all cancellation refunds are processed. We reserve the right to cancel any order at any time.