If you are not totally satisfied after using our product according to the directions inserted in your kit, simply return the used and unused bottles and comb (in a sealed plastic bag) for a refund. Be sure you return the complete order for a full refund.
ONLY ClearLice Treatment products are Guaranteed. If you purchase ClearLice Treatment products then you are eligible for a refund.
CLearLice Prevention products are NOT guaranteed. If you purchase ClearLice Prevention products, you are NOT eligible for a refund.
You have a full 30 days from when your product was shipped to request a Return Authorization Number for a refund.
We can not issue Return Authorization numbers past this 30 day period.
We DO NOT refund the cost of shipping
If a package is refused we will deduct the cost of shipping from your refund amount
We DO NOT refund orders of 3 or more gallons
If taxes were applied to your purchase, they will not be included in the refund amount
To begin your return, please complete these 4 easy steps:
Send your return package to:
Returns will be processed and refunds issued within 14 business days of return package receipt.
Refunds will be issued in the same form as the original purchase payment method. If this payment method is closed for any reason, we will issue a company check for payment.
Thank you in advance for your understanding. Your continued support helps us to pass savings onto you our customer.